Resources for Healthcare Professionals
Browse our resources to support your work in patient safety.
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System-Focused Event Investigation and Analysis Guide, AHRQ Communication and Optimal Resolution (CANDOR) Toolkit: The "Solutions Meeting" section of this guide (and Appendix F) offer a walk-through on how to run an action planning meeting. It includes brainstorming, evaluating solutions for effectiveness and sustainability, measurement, and a description of the expected outputs.
Quality improvement (QI) projects often use surveys to gather data, but expertise in survey design isn’t always available to every project team. A recent study(1) illustrates the unpredictable quality of locally developed surveys for QI, showing that development of surveys requires special expertise in addition to careful consideration and time.
Clinical assessments play a vital role in providing the information healthcare professionals need to better care for patients. And while clinical assessments include such important data as function, behavior, and personal history, many of these tools also include an evaluation of skin color.
In this episode of the Tradeoffs podcast, we hear from Dr. Jeff Goldenberg and Naomi Kirtner, who lost a child to medical error.
AHRQ Pharmacy Health Literacy Center
This site provides pharmacists with recently released health literacy tools and other resources from the Agency for Healthcare Research and Quality (AHRQ).
TeamSTEPPS
AHRQ’s TeamSTEPPS is a teamwork system designed for health care professionals. It has a three-phased process aimed at creating and sustaining a culture of safety and provides higher quality, safer patient care.
National Quality Forum
National Quality Forum (NQF) is a nonprofit, nonpartisan, membership-based organization that works to catalyze improvements in healthcare. OPSC is a proud NQF member.
Environmental Cleaning and Disinfection: Dialysis
This 15-minute video covers environmental cleaning and disinfection principles for cleaning dialysis stations between patient treatments and at the end of each treatment day.
How-to Guide: Prevent Adverse Drug Events (Medication Reconciliation)
This How-to Guide describes key evidence-based care components to prevent adverse drug events (ADEs).
Improving Diagnosis in Health Care
Improving Diagnosis in Health Care, is a continuation of the landmark Institute of Medicine reports To Err Is Human (2000) and Crossing the Quality Chasm (2001).
Massachusetts Alliance for Communication and Resolution Following Medical Injury
MACRMI is a Massachusetts alliance of patient advocacy groups, healthcare facilities and their insurers, and statewide provider organizations committed to transparent communication, sincere apologies and fair compensation in cases of avoidable medical harm.